Terms & Conditions

Delivery.

We will use our best endeavour to dispatch all orders within the turnaround time specified. However these timings should be treated as estimates and not a guarantee of supply unless specified in writing to you as a guaranteed time. As the purchaser you must accept the actual delivery date and we shall not be liable for any losses, costs, damages or expenses suffered by you the purchaser or any other party as a result of any delay in delivery.

Accepting Delivery by Carrier – please ensure before signing for your order that you check them for any damages. Should you sign for the goods as undamaged then realise they have been damaged in transit you will have waived your rights to claim for replacement.

Non Delivery – Should you state that you have not received your parcel and consider it missing, please inform us and allow up to 8 working days for an investigation to take place. This will give us time in conjunction with our third party carriers, to attempt to locate the whereabouts prior to any further remedy being made available.

Customs duties and local taxes.

At your request we can dispatch your order outside the EU using a third party courier service. The delivery charge quoted does not include any local taxes and duty that may become charged at point of entry prior to release of goods. It is the responsibility of the customer to pay these local charges as they become due.

Variations.

The colours viewed on your computer screen are only an indication of the final print result. We will accept NO liability for any colour discrepancies.

Right to use.

The Company reserves the right to use, for the purposes of its own marketing, all work produced for the Client, on the understanding that such marketing for the Company shall not damage the Client’s brand or perception of the Client’s brand in any manner whatsoever.

Liability.

We exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) to the maximum extent permitted by applicable law.

We will not be liable for direct, indirect or consequential loss or damage arising under these terms and conditions, whether arising in tort, contract, or otherwise, including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions.

Claims.

We request that any claims shall be made to us in writing within 2 working days of receipt of goods or such goods shall be deemed to comply as to quality and quantity within the terms of the contract.

After submitting a claim, samples must be received within 5 working days for review otherwise it shall be deemed that you have withdrawn your complaint.

Copyright.

All images, copy, content, page layouts & templates found on this site belong to The Printing People Limited and cannot be redistributed or reproduced without explicit permission.

Force Majeure.

Whereas we endeavour to dispatch orders with our estimated turnaround times, there are certain situations which are beyond our control which we are unable to accept any liability. For example, these include Power Failures, Industrial Action, Natural Disasters, War & Civil Disruptions.